Job Description
“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL and each DTTL member firm are separate and distinct legal entities. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities.
In the United States, Deloitte LLP is the member firm of DTTL. Services are primarily provided by the subsidiaries of Deloitte LLP, including:
• Deloitte & Touche LLP
• Deloitte Consulting LLP
• Deloitte Financial Advisory Services LLP
• Deloitte Tax LLP
In India, Deloitte LLP has the following indirect subsidiaries: Deloitte & Touche Assurance & Enterprise Risk Services India Private Limited, Deloitte Consulting India Private Limited, Deloitte Financial Advisory Services India Private Limited, Deloitte Tax Services India Private Limited, and Deloitte Support Services India Private Limited. These entities primarily render services to their respective U.S.-based parents.
Deloitte Support Services India Private Limited. (“U.S. India Enabling Areas”)
Deloitte Support Services India Pvt Ltd. (U.S India Enabling Areas (EA)) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S firms and U.S India professionals, and is continually evaluating and expanding its portfolio.
U.S. India ‑ Global Enablement-Global Command Center
Deloitte is one of the largest organization in the field of accountancy, tax, consulting and financial advisory services in the world. Deloitte Netherlands is an independent and autonomous organization and member of Deloitte Touche Tohmatsu.
From the Deloitte CyberCenter in Amsterdam, Deloitte ICT Services provides the Information and Communication Technology with approximately 75 employees for all Deloitte departments, including access systems and audiovisual equipment. ICT Services uses the latest systems and applications. IT professionals enjoy working with us because of the innovative character.
Job description
Function Enabling Areas
Service Line Global Enablement ‑ Global Command Center
Job Level Analyst
Specific skill set required NOC
Graduation B.E 1
Any Graduate 1
Professional qualification
Work Experience 1-3 yrs
The key job responsibilities include the following:
The main tasks of the Network Operating Center Operator include:
• Monitoring the health of the infrastructure and ICT services of Deloitte ICT Services in the Netherlands.
• Detect, analyze and log events, errors and alarms concerning the infrastructure.
• Proactive and reactive escalation of (potential) disruption in our IT services.
• Registration of incidents in our ticketing system for handling by our 2nd line engineers
• Develop analysis, trend reporting and service level reports for each service or product.
• Participate in activites during the montly maintenance window weekend.
The key skills required
Education and knowledge
• Vocational education (or higher) with an IT component or comparable thinking and working level obtained in day to day activities.
• Considerable knowledge of IT infrastructures and associated protocols such as TCP/IP and SNMP.
• Microsoft TS Certification on networking or server product.Knowledge of the following areas:
– Microsoft Windows 2008 (R2) server
– Nortel Networks Switch/Router environments, or other network environments
– MS SCOM 2007
Work experience
• You have several years experience in a similar position and/or experience with monitoring IT infrastructures for medium to large sized companies.
Behavioral Criteria
• You will find your challenge in an innovative and complex organization and would like to share knowledge.
• You communicate in a skillful manner, orally and written.
• You possess excellent consulting skills and a customer-oriented attitude.
• You are result-oriented and decisive.
• You are able to work both independently and in teams.
• You are tenacious, but also posess a lot of perspective and humor.
• You have a hands-on mindset.
Other details
You work in shifts, which are divided into:
• E(arly) service (hours 6:00 a.m. to 2:45 p.m.).
• L(ate) service (10:15 a.m. to 7.00 p.m.).
• O (Office) service (8:30 to 5:15 p.m.).
Work timing Shifts (Early, Late & Office)
Education: M.B.A or B.Tech in any discipline
“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provideaudit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu LimitedDTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.
In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
· Deloitte & Touche LLP
· Deloitte Consulting LLP
· Deloitte Financial Advisory Services LLP
· Deloitte Tax LLP
