Company : Tek Travels Pvt. Ltd.
Website : www.travelboutiqueonline.com
Education : BE/ BTech
Experience : 0 – 1 Years
Location : Gurgaon
Tek Travels Pvt. Ltd.
Application Support Engineer
Job Description :
About The Company :
Travel Boutique Online is India’s largest B2B Travel Portal with a growing global presence. It offers a wide range of travel services to its partners, enabling them to serve their customers efficiently, with the right pricing and inventory.
From hotel reservations to sightseeing tours; from flight bookings to complete holiday packages; from insurance cover to transit arrangements, they enable thousands of agents to effectively serve the clients.
Website: http://www.travelboutiqueonline.com/
Salary: Upto 2.4 LPA (Stipend of Rs 15000 per month during probation)
Probation / Training Period: 6 months
Desired experience: 0-1 Year
Bond: None
Tentative date of interview: Will be communicated post registration
Tentative date of joining: Immediate
Job Description :
Provide client support issue resolution via E-Mail, phone, chat for web app
Provide read only diagnostic analysis for Technical issues
Provide training to clients in the use of system and applications.
Obtain general understanding of application operations related services.
Skills Required :
Able to work independently and efficiently to meet deadlines.
Able to promptly answer support related email, phone calls and other communications.
Self motivated, detail-oriented and organized
Should have experience with software issues.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Interview Process:
Written Test (Aptitude Technical)
Multiple face to face rounds
Salary: 1.8 – 2.4 LPA
Industry: Hospitality