Company : MPHASIS (An HP Company)
Website : www.mphasis.com
Education : BE/BTECH, BA, BSC, BCOM, MBA, MCA
Experience : Freshers / Exp
Location : Bangalore
Walk in for Fresher (2012, 2013, 2014 Batch Students) BE/BTECH, BA, BSC, BCOM, MBA, MCA On 25 & 26/09/2014 @ MphasiS Office, Bagmane WTC-4, 4th floor, EMC Square campus, Opp. Total Mall, Outer ring road, Mahadevpura, Bangalore.
Greetings from ‘Simple Solutions HRD Services, Hyderabad’.
Dear Candidate,
We are organizing an Off Campus Placement drive for MPHASIS.
Kindly avail this opportunity and you can forward this information to your friends.
Company: MPHASIS (An HP Company)
Website: www.mphasis.com
Designation: Entry Level
Job Location: BANGALORE
Experience: Fresher’s/Experienced
Compensation: 2-3 LAKHS
Qualification: 2012, 2013, 2014 Batch Graduates, BE/BTECH, BA, BSC, BCOM, MBA, MCA
Principal Accountabilities (Key Result Areas):
1. Handling incoming Calls
2. Providing resolution to Customers on queries related to billing cycle and order status.
3. Ensure that the required Service Level Agreements (SLA’s) are met.
4. Participate in coaching’s, reviews and training assessments & personnel in conjunction with department managers.
Standards for Measuring Success:
1. Customer Satisfaction
2. Meeting required average handle time
3. Quality scores.
Key Skills:
1. Excellent Communication skills
• Language 1 – English Proficiency Level- Excellent
Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies. Handles complex detailed argumentation well.
• Language 2 – Kannada/ Tamil/ Telugu/ Malayalam Proficiency level- High
2. Ability to work under extreme pressure
3. Use of call center terms and vocabulary.
Date: 25th & 26th September 2014
Time: 9 AM to 12.30 PM
Walk in Venue:
MphasiS Office,
Bagmane WTC-4, 4th floor,
EMC Square campus,
Opp. Total Mall, Outer ring road,
Mahadevpura, Bangalore.
Contact Person: Shalini
Documents Required: Two copies of resume, one passport size photograph
$$$ There are no registration charges $$$
Note: Please carry two resumes and photographs
Note: Kindly refer this job to your friends.
Best Regards
H R Team.
