Company : Magna Infotech
Website : www.magna.in
Education : Any Graduate
Experience : 0 – 2 Years
Location : Bangalore
Magna Infotech
Service Desk Analyst / Technical Support Engineer
Salary: INR 1,00,000 – 2,00,000 P.A
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role: Technical Support Engineer
Job Description :
We have an urgent opening with one of our rep[uted clients for FRESHERS for technical support (voice process)
Designation : Service Desk Analyst / Technical Support Engineer
Qualification – Any Graduate
Location : Bangalore
Job Responsibility :
Fundamental Technical know how on system trouble shooting, few prominent knowledge areas are:-
Microsoft Windows Operating Systems (9X, NT, 2000, XP)
Microsoft Office
Network Connectivity
Print Services
E-Mail and Internet mail
Familiar with Lotus Notes and MS Outlook email clients.
2. Excellent communication skills, with neutral accent.
3. Excellent written communication skills with email etiquettes.
4. Good problem solving and analytical skills.
5. Excellent customer service skills.
6. Ability to remain calm and courteous in periods of stress, and while facing an irate customer and Managing back to back calls when.
7. Flexible to work 24 X 7.
NOTE: Its strictly for Voice Based troubleshooting requirement.
If interested, revert back with your updated CV in word format with contact details to- dankita(at)magna.in or can call me on 91.80.30486754
Regards,
Ankita Dey
Magna Infotech
